FAQ
Communication
Question?
If you have any question about the item, or if you believe there is anything we could do to improve our services, please tell us! We encourage all types of question and feedback whether negative or positive. Send all question/feedback to holgadget@gmail.com
Try to resolve a problem?
Please contact us immediately if you believe an error occurs. In most cases, we can resolve the problem for you! We assume everything is finalized if we don't hear any feedback from you. Send all question/feedback to holgadget@gmail.com
If you have any question about the item, or if you believe there is anything we could do to improve our services, please tell us! We encourage all types of question and feedback whether negative or positive. Send all question/feedback to holgadget@gmail.com
Try to resolve a problem?
Please contact us immediately if you believe an error occurs. In most cases, we can resolve the problem for you! We assume everything is finalized if we don't hear any feedback from you. Send all question/feedback to holgadget@gmail.com
Tax & Shipping
Tax is included in our listing price.
We offer free shipping for order under 2kg.
** We do not ship to Africa, India, and Pakistan.***
Please visit 'Shipping' for more information.
Payment Method
We accept payment via Paypal or a number of debit/credit cards such as Visa, MasterCard, American Express, Discover and more. Please see screenshot for payment if you do not have a Paypal account:
Return Policy
We will provide exchange for your order if the item you received is not working within 14 days.
Buyer must ship back the defective item for 1 to 1 exchange.
For Manufacture Warranty, Buyer require to pay for shipment after 14 days. It does not include defective item due to improper use. Item will inspect by the factory for defective reason. All non-factory defective item will be fix and ship back at buyer's cost.
Buyer must ship back the defective item for 1 to 1 exchange.
For Manufacture Warranty, Buyer require to pay for shipment after 14 days. It does not include defective item due to improper use. Item will inspect by the factory for defective reason. All non-factory defective item will be fix and ship back at buyer's cost.
